bat88 Privacy Policy

1 Introduction

bat88 operates an online gaming platform for players in the Philippines. When you use bat88 — whether you are browsing the site, creating an account, making a transaction, or playing a game — we collect and process certain personal information about you.

This Privacy Policy explains what information we collect, why we collect it, how it is used and stored, who we share it with, and what choices you have. It applies to all sections of the bat88 platform, including the live casino, slot games, fish shooting games, sports betting, and the VIP program.

By registering on bat88, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not create or continue to use a bat88 account.

2 What We Collect

bat88 collects personal information in the following categories:

We do not intentionally collect sensitive personal information beyond what is necessary for identity verification and compliance purposes. We do not collect credit card details or cryptocurrency wallet information, as these are not supported payment methods on bat88.

3 How We Use Your Data

bat88 uses your personal information only for purposes directly connected to operating your player account and the platform. These purposes include:

• Account creation and management — setting up your bat88 account, verifying your identity and age, and maintaining your account in good standing.
• Processing transactions — handling PHP deposits and withdrawals via GCash, Maya, and Philippine bank transfers; recording bet placement and game results.
• Customer support — responding to queries, investigating account issues, and resolving disputes.
• Security and fraud prevention — detecting and preventing unauthorised account access, duplicate accounts, bonus abuse, and other prohibited conduct described in the Terms & Conditions.
• Platform improvement — analysing aggregated usage data to improve the bat88 experience for Filipino players.
• Legal and regulatory compliance — meeting applicable Philippine data protection, anti-money laundering, and record-keeping obligations.
• Communications — sending account-related notifications, OTP codes for login security, and service updates. bat88 does not send unsolicited marketing messages without your consent.

4 Data Sharing

bat88 does not sell your personal data. We share information only in the following limited circumstances:

• Payment processors — financial data is shared with GCash, Maya, and Philippine bank partners solely to process your deposits and withdrawals. These providers operate under their own data protection obligations.
• Game software providers — technical session data may be shared with the third-party providers who power our live casino, slot, and fish game engines. This is limited to what is needed to run the games and verify results.
• Identity verification services — KYC document data may be processed by a trusted third-party verification service operating under contract with bat88.
• Legal and regulatory authorities — bat88 will disclose personal data to law enforcement or regulatory bodies when required to do so by applicable Philippine law, or to protect the rights and safety of bat88 and its players.
• Business successors — in the event of a merger, acquisition, or transfer of the bat88 platform, your data may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties who handle data on bat88's behalf are required to maintain appropriate security standards and to use your information only for the specific purposes bat88 has authorised.

5 Data Retention

bat88 retains your personal data for as long as your account is active and for a period after account closure as required by applicable Philippine law and internal compliance policy. Retention periods vary by data type:

• Account and identity data — retained for the duration of your account and for a minimum period after closure to meet legal record-keeping requirements.
• Transaction and bet history — retained as required for financial compliance and dispute resolution purposes.
• KYC documents — retained for the legally required period after your last transaction or account closure, whichever is later.
• Support communications — retained for a reasonable period to allow for follow-up and quality assurance, then deleted or anonymised.
• Technical and usage data — retained in aggregated or anonymised form for platform analytics after individual sessions expire.

When your data is no longer needed and there is no legal obligation to keep it, bat88 will securely delete or anonymise it.

6 Security Measures

bat88 takes the security of your personal data seriously. We apply the following technical and organisational measures to protect your information:

• SSL/TLS encryption for all data transmitted between your device and the bat88 platform.
• Access controls — personal data is accessible only to authorised bat88 personnel who need it to perform their specific roles.
• OTP authentication — login and sensitive account actions require one-time password verification sent to your registered mobile number.
• Secure data storage — account data and KYC documents are stored on protected servers with restricted access and regular security reviews.
• Fraud monitoring — bat88 monitors account activity for signs of unauthorised access and will notify you if suspicious activity is detected on your account.

While bat88 applies strong security practices, no platform can guarantee absolute security. You also play an important role by keeping your password and OTP codes private and logging out after each session — especially on shared or public devices.

7 Cookies

bat88 uses cookies — small text files placed on your device — to make the platform work properly and to understand how players use it. Here is how we use them:

• Essential cookies — required for basic platform functions such as keeping you logged in during a session and maintaining your preferences. These cannot be disabled without affecting platform functionality.
• Analytics cookies — used to collect aggregated, anonymised data about how players navigate bat88. This helps us identify pages that perform well and areas that need improvement.
• Security cookies — help detect and prevent fraudulent login attempts and other suspicious activity.

bat88 does not use cookies to build advertising profiles for sale to third parties. You can manage or block cookies through your browser settings at any time. Blocking essential cookies may affect your ability to use certain features of the platform.

8 Your Rights

As a bat88 player in the Philippines, you have the following rights in relation to your personal data:

• Right to access — you may request a copy of the personal information bat88 holds about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you can ask us to update it. For basic account details, you can also update these directly through your account settings.
• Right to deletion — you may request that bat88 delete your personal data. This right is subject to legal retention obligations; we may be required to keep certain records even after your account is closed.
• Right to object — you may object to processing of your personal data where bat88 is relying on legitimate interest as the legal basis, subject to applicable law.
• Right to data portability — where technically feasible and legally applicable, you may request your data in a structured, machine-readable format.

To exercise any of these rights, contact the bat88 support team at [email protected] with your registered email address and a description of your request. We will respond within a reasonable timeframe and in accordance with applicable Philippine law.

9 Minors

bat88 is strictly a 21+ platform. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a player under 21 has created an account, that account will be immediately closed, all data will be handled in line with our retention and deletion policy, and any transactions will be voided.

If you believe a minor has registered on bat88, please contact support at [email protected] so we can investigate and take the appropriate action promptly.

10 Policy Updates

bat88 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable Philippine law, or feedback from players. When material changes are made, we will notify registered players through available communication channels — such as an in-platform notification or an email to the address on your account.

The date of the most recent review is shown at the top of this page. Continuing to use bat88 after a policy update has been communicated means you accept the revised version. If you have questions about any update, please reach out to support before continuing to use the platform.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how bat88 handles your personal data, please get in touch:

• Email: [email protected]
• FAQ: Visit the FAQ page for answers to common questions about your account and platform features.
• Terms: For the full rules governing your use of bat88, see the Terms & Conditions.

bat88 support is available to assist players across the Philippines — whether you are based in Manila, Cebu, Davao, Quezon City, or anywhere else in the country.